Frequently Asked Questions General FAQs What is iCreate Pro and how does it work? Expand A cloud platform to create, organize, and share tech packs and fashion projects. What is a tech pack and why is it important? Expand It’s a detailed blueprint that ensures your product is made exactly as you envision. Can I change my plan later? Expand Yes, upgrade or downgrade anytime in your account settings. How do I cancel my subscription? Expand Go to account settings and click “Cancel Subscription.” What should be included in a complete tech pack? Expand iCreate walks you through each step with fields for everything a factory needs. Who creates the tech pack — designer or product developer? Expand Designers usually do for small brands; larger teams split responsibilities. What sets iCreate apart from traditional tech packs? Expand Our Smart Tech Packs are both human- and machine-readable, integrated with platforms like Shopify and ShipStation. Design & Technical Drawing FAQs Do I need flat sketches or 3D renderings? Expand Flat sketches with callouts are essential; 3D is optional. Should sketches be color or black & white? Expand Black & white is preferred for clarity. How detailed should drawings be? Expand Include all details — seams, stitching, finishes, etc. Should I include multiple views? Expand Yes — at least front and back, plus inside or detail views as needed. Materials & Trims FAQs What info is needed for each fabric/material? Expand iCreate guides you with all required fields. Do I need fabric composition and weight? Expand Optional but helpful — iCreate supports it. How are trims like zippers and buttons specified? Expand Via the BOM page — detailed and organized. Do I need to include supplier info? Expand Not required, but recommended — fields are provided. Best way to show colorways and fabric options? Expand Use iCreate’s built-in colorway tools. Measurements & Specs FAQs What is a spec sheet vs. a tech pack? Expand Specs are post-production measurements to ensure fit accuracy. How many sizes should I include? Expand All that you offer. Should I include tolerances? Expand Yes — ¼" is standard. Should I add a POM (Point of Measure) diagram? Expand Yes — to ensure consistency in quality control. Construction & Manufacturing FAQs What testing requirements should be listed? Expand iCreate has a field for pre-cut fabric resting and other needs. Include packaging and labeling details? Expand Yes — packaging and shipping fields are included. Production & Sampling FAQs What info helps with pricing and MOQs? Expand Complete your STP and share it with your selected manufacturer. Can I update a tech pack after production starts? Expand Not usually — coordinate directly with your manufacturer. How do I protect my design when sharing? Expand iCreate lets you control access and revoke it anytime. Sustainable & Ethical Production FAQs How do I document low-waste layouts? Expand Patterns should be created with lay roles to optimize fabric use. Can I request made-to-order or digital sampling? Expand Yes — depending on factory capabilities. Support & Contact How do I reach support? Expand Use in-app chat or email support@icreate.fashion. Do you offer onboarding for teams? Expand Yes — contact us to schedule training. How do I report a bug or request a feature? Expand Use the feedback form or email us directly.
